general conditions of sale registration: your reservation is effective only after payment of a deposit of 50% of the total amount of the services. The balance must be paid within one month after the services have been completed. Any registration implies adherence to our general conditions of sale. Cancellation / interruption: kayacorde may decide to cancel or interrupt a service in the following case: - Force majeure or for security reasons. The cancellation of the service on our part gives rise to the reimbursement of all the sums received without additional compensation. In the event of cancellation on your part, 50% of the fee will be withheld up to 15 days before the date of service and 80% from 14 days to 7 days before the service. Any service cancelled less than a week before the appointment date does not entitle you to any refund. The interruption of the service on our part due to force majeure or security beyond 1 hour of activity, including in all cases the monitor's safety instructions and the approach walk, will not give rise to any refund of the sums received or other compensation. If the interruption occurs within 1 hour of activity carried out, it will result in the reimbursement of 50% of the sums collected. NB: the orange Météo France alerts planned on our department do not lead to the automatic cancellation of services other than canyoning and canoeing. Products: the products available for sale concern outdoor sports services supervised - By holders of state diplomas. Price of services: unless otherwise indicated, the price of each service includes: - Supervision by a BE monitor who has subscribed his own professional civil liability. - The loan of the technical equipment necessary for the activity and meeting the standards in force. - The price does not include the picnic or transport to the place of the activities. - The price indicated is in Euros net of taxes. Liability: if circumstances require it, the places of activity or certain services of the program may be modified. Each participant must comply with the rules of caution and safety given by the instructor who reserves the right to exclude any person whose behavior compromises the safety or well-being of the group. In this case, no reimbursement compensation can be due. insurance: professional liability insurance does not cover participants under individual liability, it is strongly recommended to take out civil liability insurance. Payment methods and late penalty rates: a deposit of 50% of the total amount of the service is due for the reservation to be effective. The balance must be made no later than one month after the appointment date. Payment can be made by check, cash or bank transfer. In accordance with Article L 441-6 of the Commercial Code, a penalty rate of 0.12% will be applied from the day following the date of payment. Appointment times and delays: an hour and a meeting place are systematically communicated when booking one of our services. For the smooth running of the activities and out of respect for the other participants, you are asked to be punctual at the meeting place. Provide a margin in your driving time calculations. We tolerate a delay of up to 20 minutes. Beyond this period, instructors may decide to go on business without you, and no refund or compensation will be due. theft, degradation: kayacorde declines all responsibility in the event of loss, theft or degradation of personal property. Applicable laws: for the contract concluded between you and Kayacorde, the applicable law is French law. Jurisdiction clause: in the event of a dispute, the Commercial Court of Aubenas has sole jurisdiction to judge disputes. The only French law is the only one applicable. Use of the image: kayacorde reserves the right to use the photos taken during the performances to illustrate the - Brochures, various advertisements, website, … unless the participant advises otherwise. Coronavirus / covid-19: Kayacorde is committed to implementing all health precautions to protect its customers and employees. In the event that a reserved service had to be compromised by government decisions due to the coronavirus crisis, you can then cancel or modify your reservation without any penalty. If a total or partial payment has been made previously, we offer the possibility of using a deferral coupon of the amount equivalent to the amount deducted. This coupon is valid for 18 months from the date of booking. Of course, if you do not wish to postpone your reservation, we will refund the sums received in full without any compensation.