General terms and conditions - Bateaux Taxi du Lac d'Annecy sarl - Trade registration - rcs n° 511 399 271 - 60 chemin des Fours à Chaux - 74320 Sevrier rc Pro Groupama Transport Insurance 5115563 - Art 1 : Call or email us to book your boat and any other services. Art 2 : In order to book a boat or any other services, you have to fill up the booking form and give a 30% deposit. The booking will be considered as definitive after the confirmation of bateaux taxi du lac d'annecy. Any passenger signing a contract for a group guarantees he is authorised to do so for these persons. Art 3 : The cruise and any other services have to be paid in euros. The balance of the service required has to be paid 90 days prior to the cruise. In case of a late booking, the total amount of the service required will have to be paid in the same time. It is also possible to pay the due amount while boarding. Art 4 : The prices do not include personal insurances, luggage and cruise cancellation. We recommend our passengers to check whether their own insurance compensate for these risks. Art 5 : In case of a client's written cancellation, the compensatory damages due are the following : - more than 90 days prior the departure, the service will be paid back ; 150 € will be charged though. – From 89 to 60 days prior the departure, 30% of the total amount due will be charged with a minimum of 150 €. – Less than 60 days prior the day of departure, a repayment will be due only if the service is rented ; 150 € will be charged though. Art 6 : We keep for ourselves the right to alter a part or the entire itinerary depending on unexpected circumstances such as weather, authority sailing cessation or boat breakdown. The cruise's time is given on an indicative basis and as consequence, it can change. Our services will be confirmed 4 days prior the cruise, as soon as we are ensured the weather will be reliable and on favour for a cruise. The responsibility of the shipping company is governed by the law of June 18th 1996, modified by the law of December 21st 1979, December 23rd 1986 and December 1st 1988 ; it only will engaged in case of hours changing or departure removals due to unexpected events or in case of force majeure. In any of these cases we do commit to inform our passengers as soon as possible. Art 7 : bateaux taxi du lac d'annecy reserves the right to refuse a booking without explaining his refusal. The children aboard the boat are under their parents' responsibility only or the person accompanying them. Wearing the safety vest is mandatory. Art 8 : For comfort and safety reasons, it is forbidden to smoke aboard. Art 9 : By booking one of our service, our passengers are aware of the risks by a boat transfer ; bateaux taxi du lac - D'annecy is not responsible for any damage caused (injury, illness, death or loss of personal belongings). Art 10 : The prices of our services is calculated by passenger or by transfer in which case the total amount will be splitted up between every passengers. Each destination represents a return trip for the boat which has to go back to his pontoon. Art 11 : Every services have a common fixed price including both boat preparation & tidying up and harbour manoeuvre. It does explain the fact that prices are not proportional to the crossed distance. What's more, our prices are linked to the variations of fuel prices.