8.0
1
Paul
Shebbear, United Kingdom
August 2018
High season visit
The first week of our stay was affected by large groups of teenagers, who were staying on site with their 'supervisors'? They caused immense pressure on the sanitary facilities and a great deal of noise. The end result was the complete shutdown of one of the two sanitary blocks for the best part of a day. After that the washing machine and dryer were put out of action and were still like that when we left six days later. There is no lighting at night and no secure barrier at the entrance, therefore cars were free to move at anytime. The park is in a beautiful area with plenty to do, especially for children, however because of this and the riverside bars and facilities it is not a quiet site at the height of the season.
Manager's reply
Dear Sir, I am very surprised of your message. You could come and tell us about the noise if it was disturbing, it 's true that there were youngers (5 years old) but they were quiet after 10pm because their supervisors had to respect their "sleeping time" - fyi a lot of people complained about your dog during your stay but we turned a blind eye to this. Regarding the dryer it works very well ! Regarding the washing machine because of a control that has been made on July 26th 2018, this product must be handled with caution so we prefer not using it and we can't use it ! however we put a message on the washing machine explaining that you should ask to the reception desk cause we have another solution as I have another washing machine, so why didn't you come and see us ? Anyway hope you enjoy your stay, Sandy.